Thursday, 31 December 2009

Promotion & Link Building: Solve Your Call Tracking Problems Now!

Tracking calls has long been seen as a Holy Grail of tracking promotions. The good news? That Holy Grail is available and possible for marketers of every size.
Search Engine Watch
About | Blog | Forums | Search Marketing Topics | Ratings & Stats | View Online
SEW Experts   Promotion & Link Building
ClickZ - News and expert advice for the digital marketer ClickZ Events - Solutions for Interactive Marketers Search Engine Watch - Search Engine Marketing Tips & Search Engine News Search Engine Strategies - the Event for Search Engine Marketing & Optimization
Subscribe to Newsletters Subscribe to RSS Feeds Free Webcasts Members Area Forums How to Advertise
SES New York 2010, March 22-26

Top Jobs

Online Marketing Coordinator
Cortina Learning International, Inc. Wilton,

SEO Specialist/SEO Senior Manager
SparkNET Corporation De Pere, United States

Director of Digital Media
University of Louisville Louisville, United States

Product Manager
Marin Software San Francisco, United States

Senior Account Executive
Confidential (B2B) New York, United States

SEW Expert - Sage Lewis Solve Your Call Tracking Problems Now!
More SEW EXPERTS: PROMOTION & LINK BUILDING SEW EXPERTS: PROMOTION & LINK BUILDING

By Sage Lewis, SEW, Dec 31, 2009
Columns  |  Contact Sage  |  Biography

So often, the missing link of all tracking is when one of your prospects decides they no longer want to continue their happy buying process online.

Invariably, sitting right next to their 1945 invention is that 1876 invention still hanging around, begging to be used.

Personally, if phones were outlawed and all we had left was text messaging, e-mail, and Twitter, I doubt I'd shed many tears. But I'm probably in the minority on that.

That's when it happens. All of your buttoned-up, rock-solid tracking you so carefully crafted for your super-sweet promotion gets flushed right down the drain with the touch of 10 little buttons.

Gone are the conversion reports that track to your online form's thank you page. Gone are the key-phrase conversion analysis numbers in your paid search accounts. It's all gone, daddy gone. The love is gone.

But hark! The herald angels do sing. All isn't lost.

Some industrious people have been doing some great work to help fix all your call tracking problems.

This certainly won't be the complete and final word on call tracking. There are already many options, and it seems that the options continue to grow.

I've investigated two options: ClickPath and TeleCapture. These services are nice to compare because ClickPath is for bigger, more robust campaigns, while TeleCapture is a nice solution for those looking to start small.

ClickPath

ClickPath is incredibly robust. You can track down to the keyword level with an unlimited amount of phone numbers.

You buy a block of minutes of phone time that you think you'll use in a month. Pricing is tiered on volume and terms. So, the more minutes for a longer agreed contract, the less you'll pay per minute.

While the per-minute price depends on how much you're going to use the system, and for how long you agree to use it, the monthly blocks of usage start at several hundred dollars.

They offer "dynamic number insertion," which will display the phone number for the campaign and phrase the visitor came from.

ClickPath reports allow you to track all sorts activity: live chat, contact forms, calls, sales, and many more.

After the customer hangs up, there's a prompt to enter a call representative code and then an outcome code. This way you can find out exactly what happened on a call directly from each representative in the ClickPath reports.

ClickPath is all-inclusive. You get caller ID, unlimited numbers, recorded calls, great reports. It goes on and on. It's a really nice, comprehensive system.

TeleCapture

If you aren't quite the size of a Chilean sea bass yet and your business more resembles the size of a stout (but proud) small-mouth bass, I'd like to draw your attention to TeleCapture.

TeleCapture charges you by the total number of phone numbers you want, the services you want on each phone number, and then per-minute fees. You can start for $5.99 a month for one phone number, and pay $0.065 a minute for people who use that number.

They have a handy feature called "Call Announce" that plays a brief, pre-recorded message to the operator describing where the call came from. They have many announcement recordings, including Internet, television, Google, eBay, and door hanger. This way, the person who answers the call can jot down where the call came from.

TeleCapture has some nice reports that show calls by hour, day, and month. It also shows calls-per-caller and minutes-per-call. You can also e-mail call information to other people, and have your reports e-mailed to you on a pre-determined basis.

Conclusion

If you're looking to track down to the keyword level, ClickPath might be your solution. But if you're looking to just do some high-level tracking, you might look into TeleCapture.

Either way, tracking calls has been a Holy Grail of tracking promotions. The good news: that Holy Grail is available and possible for marketers of every size.

Sage Lewis is off this week. Today's column ran earlier on Search Engine Watch.

» Print this article   » E-mail a colleague   » Post a comment   » Share Tweet it on Twitter Share it on Facebook Share it on LinkedIn

Biography
Sage Lewis started his online marketing company, SageRock.com, in 1999 during a time when most Internet companies were failing. SageRock, however, has thrived under Lewis’ direction -- growing an average of 30% every year, while also being recognized as one of the top ten search engine optimization firms in the U.S. by a third-party resource in the industry, Marketing Sherpa.

Regarded as a web marketing expert, Lewis speaks regularly to business organizations like NEOSA and COSE, serves as a resource for press about industry trends, and teaches a recurring class on search engine optimization at Cleveland State University.

Lewis has created a unique company culture that values the individual employee and client, and he has built SageRock around one principle, “The concern, respect and empathy for the individual people we come in contact with at SageRock is our single core value.”

Lewis lives in Akron with his wife, Rocky, and son, Indiana.

Article Archives by Sage Lewis:
Solve Your Call Tracking Problems Now! - December 31, 2009
Link Building Basics: 3 Great Tips - December 17, 2009
Tickets and Pies - December 3, 2009
The Promotion Recipe - November 19, 2009
Do Follow - November 5, 2009
All Links Are Not Created Equal - October 22, 2009
» More Articles by Sage Lewis


White Papers

Send us Feedback | Technical Questions or Bug Reports | Legal Notices, Licensing, Reprints & Permissions | Privacy Policy

To unsubscribe, sign up for other newsletters or to change your e-mail address:
Update Your Profile

Incisive Media Plc. 120 Broadway, 6th Floor, New York, NY 10271
Incisive Interactive Marketing LLC. 2009 All rights reserved.
EmailLabs - High Performance Email Marketing
Get a Free Email Marketing Demo
All Search Engine Watch newsletters are sent from the domain "newsletters.clickz.com".
When configuring e-mail or spam filter rules, please use this domain name rather than the sender address, which may vary.

The Four Stages of Growing a Blog - DailyBlogTips

The Four Stages of Growing a Blog - DailyBlogTips


The Four Stages of Growing a Blog

Posted: 30 Dec 2009 08:05 AM PST

This is a guest post by Kevin. If you want to guest post on this blog, check out the guidelines here.

Growing a blog to a successful, monetizable state is a long journey that requires a great deal of effort and dedication. Most bloggers fail to realize their initial goal of developing an income producing blog. I believe there are four stages of growth that a blog must pass through in order to achieve this goal. These stages can be described as follows:

Stage 1: Getting Established

The first stage of growing a blog is simply getting established. The focus during this stage is primarily content and blog setup. Most of your effort will go into creating a sufficient quantity of quality content for a sustainable blog launch. I believe a good way to do this is to actually write anywhere from 10 to 50 articles prior to launching the blog.

Basic blog setup tasks like SEO and plugin setup is also a part of this stage, although this takes much less time than creating the actual content. You also want to make sure that you get a handful of backlinks simply so that your blog gets indexed by the search engines. I typically like to do this the natural way of getting a backlink and letting the search engine “naturally discover” your blog versus submitting your blog to be added to the search engine. I’ve noticed a more quality indexing of your content through this more natural process.

Most people fail in this initial stage by focusing on monetization. You’re not going to make any money in the early stages, so you may as well ignore it.

Time to complete stage 1: 3 – 6 months

Stage 2: Traffic Growth

You’re ready to enter the growth stage if you have an established blog with quality content. You’re starting to get a handful of comments and maybe even some regular readers. You’re also getting some traffic from search engines based on your indexed content.

The growth stage is marked by traffic growth, subscriber growth, and the start of some income produced by the blog. Even at this point, traffic growth is still more important than income growth so it is there where we will focus. The growth of traffic is created by continuous quality content plus the addition of quality backlinks.

The best ways to get the backlinks are not the easy ways. I think it is good to assume that Google is smarter than we think they are and know how to weigh hard-to-get backlinks versus easy-to-get backlinks. As such, I don’t place much emphasis on backlinks in comments, forums and social media. The better backlinks will come from guest posts and natural backlinks (when someone decides to link to your site because they like what you have to say). Establishing relationships with other bloggers can help develop backlinks, since building a relationship with someone will make him or her aware of your existence.

The backlinks serve two purposes. First, it actually drives traffic to your blog and hopefully, some of this traffic turns into regular visitors. Second, these backlinks help your search engine status which is crucial.

Make a goal for yourself to write two guest posts per month on quality blogs with established readerships and preferably solid Page Rank numbers. Of course, part of this process of getting guest posts on blogs is convincing the blog owner to publish your stuff and a link to your blog.

Stage 2 is a long process that can go on for months, even years. The growth will be slow, but the goal is for it to be consistent. Some blogs based on some helpful circumstances and maybe even a little luck will get through this stage rapidly, but for most of us, you’re looking at a longer process.

Time to complete stage 2: 6 months – 2 years

Stage 3: Maturity & Monetization

The maturity stage in most business cycles usually refers to a leveling off of growth. In blogging, maturity doesn’t necessarily mean the slowing of growth. In my opinion, it simply means that achieving the same growth rate doesn’t require as much effort. I repeat, this stage still represents significant growth in traffic.

Because this stage does not require the same level of effort in producing quality content for your blog as well as other blogs (guest posts), you should now put effort into refining the monetization of your blog. This can include signing advertisement deal, optimizing Adsense performance and possibly trying out some affiliate programs. With that said, quality content still must be continuously produced during this stage.

In addition to continued growth in traffic during this stage, you should definitely see significant growth in income. It is during this stage, that you can begin enjoying some of the fruits of your hard work of the previous months and years.

Time to complete stage 3: 6 months – 1 year

Stage 4: Maintenance

This stage is very interesting because there are several big blogs that do very well that have let their blogs deteriorate with regards to quality and perhaps quantity of content. The reason for this is usually because they no longer have to produce the same quality of content in order to continue growing and driving significant income. Could they grow even more and make even more money if they didn’t let their quality slip? Probably, but it is probably a natural tendency of bloggers at this stage.

With that said, not everyone falls into that trap, but the point is that the level of effort required to maintain a blog that has successfully reached this stage is significantly less than the effort required during the previous stages. Once blogs reach this level, it has almost reached a self-sustaining point where the readers continue to grow and spread the word without your encouragement to do so. Content is still required but it is not nearly as important as it was in previous growth stages.

In this stage, there is significant income potential. Possibly career replacing income potential. Most blogs don’t reach this level. In fact, it’s probably a tiny percentage of the blogosphere.

Tips To Get Through The Stages

1. Blog about a topic that you are either really interested in or are already involved in professionally. This will help you continue to produce content when it becomes difficult to continue to do so.

2. Approach growing your blog like growing a business. It takes time and requires work. There are few short cuts.

3. Understand ahead of time that growth will take time, and you are likely to become discouraged at times. Be persistent.

Kevin owns and operates 20smoney.com, which is a blog focused on developing income streams and taking a business-like approach to blogging.


Original Post: The Four Stages of Growing a Blog


SearchDay: Facebook Tops Google for Most Visited Site on Christmas

Today's Columns: » Facebook Tops Google for Most Visited Site on Christmas  » Using Alibaba.com for B2B Leads  » Choose the Right SEO Project Goals 
Search Engine Watch
About | Blog | Forums | Search Marketing Topics | Ratings & Stats | View Online
SearchDay December 30, 2009
ClickZ - News and expert advice for the digital marketer ClickZ Events - Solutions for Interactive Marketers Search Engine Watch - Search Engine Marketing Tips & Search Engine News Search Engine Strategies - the Event for Search Engine Marketing & Optimization
Subscribe to Newsletters Subscribe to RSS Feeds Free Webcasts Members Area Forums How to Advertise
SES New York 2010, March 22-26

Top Jobs

SEO Specialist/SEO Senior Manager
SparkNET Corporation De Pere, United States

Director of Digital Media
University of Louisville Louisville, United States

Product Manager
Marin Software San Francisco, United States

Senior Account Executive
Confidential (B2B) New York, United States

Professional Services On-boarding Specialist
Marin Software San Francisco, United States

Today's Top Story:

Facebook Tops Google for Most Visited Site on Christmas
Posted by Nathania Johnson  Dec 30, 2009

If you uploaded pictures of your family on Christmas Day to Facebook - or updated your status to dish on all your new goodies - you weren't alone. For the first time ever, Facebook ousted Google for most visited site in a day. Or at least, so tweeted Hitwise. It makes ...
» Continue reading


Search Engine Watch Experts Columns

SEW Expert - Andy Atkins-Krüger Andy
Atkins-Krüger


Using Alibaba.com for B2B Leads
More SEW EXPERTS: INTERNATIONAL SEM SEW EXPERTS: INTERNATIONAL SEM
While Alibaba is described as an "Asian eBay" and credited with causing eBay to shut down its Chinese operation in 2006, it's much more than that. And its global domination plan is being rolled out at astonishing speed.
» Full story » Print version


SEW Expert - Eric Enge Eric
Enge


Choose the Right SEO Project Goals
More SEW EXPERTS: ORGANIC SEO SEW EXPERTS: ORGANIC SEO
Picking the right goals is key to the success of any SEO effort. A surprising number of companies focus on what they think are the right goals, but end up being dead wrong. Success comes when you can tie your SEO goals to the broader goals of your business.
» Full story » Print version



News from the Search Engine Watch Blog

Consumer Groups Look To Block Google Admob Deal
Posted by Frank Watsonhttp://www.kangamurramedia.com   Dec 30, 2009

Consumer Watchdog and the Center For Digital Democracy contacted the FTC to halt Google from buying AdMob on anti-trust and privacy grounds, according to Tech Crunch. Tech Crunch includes a letter written to the FTC co-signed by representatives from Consumer Watchdog and the CDD. The highlights of the letter include: The proposed ...
» Continue reading

Google Will Be Only Seller Of Nexus One Gphone
Posted by Frank Watsonhttp://www.kangamurramedia.com   Dec 30, 2009

The Nexus One aka Gphone will only be sold by Google when it is offered to the public next month, according to T Mobile. The two companies will share support for the phone and T Mobile will be the carrier for the phone. This should provide an interesting test of Google's ...
» Continue reading

Voice Mobile Search Provider Vlingo Shares Most Searched List for 2009
Posted by Nathania Johnson   Dec 30, 2009

The 2009 most searched lists just keep coming, this time from voice mobile search provider, Vlingo: YouTube Facebook MySpace Weather Movie Times Twitter Yellow Pages MapQuest craigslist White Pages So where are the Michael Jackson searches? Vlingo president and CEO Dave Grannan explains: Unlike traditional Web searches that focus on specific search terms such as 'Michael Jackson' or 'Twilight,' our data shows ...
» Continue reading

Google Loses Domain Name Arbitration Over Groovle.com
Posted by Nathania Johnson   Dec 30, 2009

Google thought it had a right to own Groovle.com, so it took it's case to the National Arbitration Forum (NAF). (The NAF is an international arbitration service accredited by ICANN.) But the NAF didn't agree with Google that Groovle could be confused for the search giant. Groovle does use Google's custom ...
» Continue reading

Job Search Site Indeed Reveals Top Job Trends for 2009
Posted by Nathania Johnson   Dec 30, 2009

Indeed is a job search aggregator. If you conduct a job search on Indeed, it will pull opportunities posted to a variety of job boards including Career Builder, Dice, etc. as well as corporate sites. Today, they've revealed the fastest growing job opportunities for 2009. Twitter Cloud Computing iPhone Facebook Corporate Social Responsibility Blogger Pediatrician Hospitalist Social Media Speech Language ...
» Continue reading

StumbleUpon Unveils Most Stumbled Sites for 2009
Posted by Nathania Johnson   Dec 30, 2009

StumbleUpon has had quite a year. They bought themselves back from eBay and launched a URL shortening service, among other things. Now, they're revealing the most stumbled sites for their historic year that was 2009. Here they are, broken down by category: Arts Jim Jarmusch Quote - 278K Stumbles Aled Lewis Illustrations - 253K ...
» Continue reading



Search Engine Watch Forum Discussions

Google site links  Dec 30, 2009
I am aware that if google favours your site it puts site sections in your search results but it seems to go further with some sites by adding a site search. How can I facilitate both of these 'enhancements'?
» Join the discussion


My google AdSense is ban :(  Dec 29, 2009
hello to all, My Google AdSense is ban, What should i do? can i try to make new one or do you know any other way for that. can i use my old web page for new signeup? thank you waiting for reply...
» Join the discussion


Link Building Definition  Dec 10, 2009
Link building can be the aspect that makes or brakes a website. You can spend top dollar for industry leading developers and have your on-site search engine optimisation spot on, but without links pointing to your website you will not gain the trust necessary to rank in search engines. SEO Company ...
» Join the discussion


Difference Between SEO & SEM  Dec 10, 2009
Difference Between SEO & SEM Please Define..:cool::cool::cool:
» Join the discussion





White Papers

Send us Feedback | Technical Questions or Bug Reports | Legal Notices, Licensing, Reprints & Permissions | Privacy Policy

To unsubscribe, sign up for other newsletters or to change your e-mail address:
Update Your Profile

Incisive Media Plc. 120 Broadway, 6th Floor, New York, NY 10271
Incisive Interactive Marketing LLC. 2009 All rights reserved.
EmailLabs - High Performance Email Marketing
Get a Free Email Marketing Demo
All Search Engine Watch newsletters are sent from the domain "newsletters.clickz.com".
When configuring e-mail or spam filter rules, please use this domain name rather than the sender address, which may vary.